Different situations require different medium for effective communication. Outreach Lesson Communication Platform contains all the various different communication channels for doing so.
- Module forum
- Student performance tracking feedback
- Conferencing chatroom
- SMS (chargable at cost)
- Module information/FAQs
Every module has a module forum. This is a full format multimedia (images and audio) forum allowing students and teachers to effectively express themselves. In addition, questions asked and comments made when a student attends a virtual classroom lesson are uploaded here for subsequent follow-up discussion by the class. The comments for each lesson are organised in each separate folder for easy tracking.
Top: On module home page, all the topic folders will be shown. Questions and comments relating to each virtual classroom lesson is organised into one folder automatically.
Left: The conversation thread in each folder
Outreach Conferencing Chatroom
Everyone sits round a conference table. Students can get to "sit" next to a good friend. Two communication channels are provided. The first is the main discussion whiteboard in the centre, and all posts on this whiteboard are logged. The second channel is via the yellow input box - the chatters. This channel is designed for off-topic chatters among the students, and the postings can be viewed by placing the mouse cursor on the person's chair.
Research showed that when young people are in a physical meeting room, apprehension tends to prevent many from expressing their opinions. On the other hand, behind the computer, and alone, the behaviour is very different. This is evident in logs of chatroom, where the main discussion thread are peppered with terms like "lol", "omg" , etc., making the logs hard to read.
Outreach's patent pending conferencing chatroom is designed to provide a second channel for thisnecessary chatter. Students can also send private messages to particular students.
The results in pilot runs in a few schools are very positive. Logs of the main discussion are cleaner. Students also tend to be less apprehensive, as the perception is that the posts are not logged and therefore transient and will gone when they "walk" out of the chatroom. Therefore even less outspoken students are seen to open up more. The teacher can monitor these chatters and encourage these students to put their thoughts on the main discussion board.