|
|
Install RLS (ALL) To access the Outreach Lesson site, it is necessary that you download and install the RLS client on your PC. To do so, please click on the Software Downloads button on the bottom left hand corner of the webpage. Follow the instructions on the subsequent webpages. Please ensure that the client application RLS.EXE is running before you attend an online lecture session, or playback an archived session. It should auto-run once you boot up your computer. Once you had run the RLS.EXE application, it will remains resident on your system. You can see its presence (a blue RLS icon) on the task bar (bottom-right hand corner) of your computer.
For further help to install RLS, click here.
Cannot Access Lessons (ALL) After you have installed the RLS client, you will see a blue RLS icon on the taskbar (at the bottom right hand corner of your screen). If you cannot view the lessons, right click on the blue RLS icon, and then select SETUP.
At the menu, click on the PROXY tab. For most people, including all home users, you should have the AUTO DETECT box checked. For users accessing from their company's premises, please check with your system adminstrator for the correct parameter to be filled.
Please note that users running Microsoft Internet Explorer, RLS would have correctly detected the correct settings (except for the password field, if any).
If a firewall is installed at your site, please fill in the details. Note that this should not affect most users.
Click here to view the how-to slides.
How to unblock RLS access to Internet (ALL) One common problem to prevent lessons from being displayed is that users 'BLOCK' the RLS client during installation. If you do so, you will need to manually unblock access to/from RLS and/or add RLS to your list of trusted applications.
To unblock RLS on Windows built-in Firewall, click here.
Playback of lesson is jittery - how? (ALL) If you can view the lessons, but the playback is jittery, then it is probably due to the slow download speed of your internet connection.
Click here for some recommendations.
My Profile (ALL) You may change your password and other parameters upon logging onto the system by accessing the My Profile link.
For further assistance to change your profile, click here.
Navigating Outreach (All) Navigating around the Outreach Lesson portal is as easy as it can get. For most cases, it is just click and go.
However if you need some help, click here.
Attending Lessons (All) These are some of the things you can do when attending a virtual classroom lesson.
Click here to learn more.
Recording Lessons (All) For teachers recording a lesson for your class or students recording your multimedia portfolio for assessment, you can be started with just a few clicks.
Click here to learn how.
|
